At Goodsky AI, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. Information We Collect
Personal Information:
Contact details: Name, email address, phone number, company name, job title
Account information: Username, password (encrypted), and profile preferences
Communication records: Messages, inquiries, and correspondence with our team
Professional information: Business requirements, project details, and industry information shared during consultations
Technical Information:
Device and browser information: IP address, browser type and version, operating system
Website usage data: Pages visited, time spent, navigation patterns, referral sources
Cookies and similar technologies: Session data, preferences, and website functionality
Project-Related Information:
Business data shared for AI consultation and development services
Workflow documentation and process information
Performance metrics and analytics related to implemented solutions
2. How We Use Your Information
We use your information for the following legitimate business purposes:
Service Delivery:
Provide AI consulting, development, and automation services
Analyze your business needs and recommend appropriate solutions
Develop and implement custom AI systems
Provide ongoing support and maintenance
Communication:
Respond to inquiries and provide customer support
Send service updates, project communications, and important notices
Share relevant industry insights and company updates (with your consent)
Business Operations:
Improve our website functionality and user experience
Conduct internal analytics and research to enhance our services
Maintain security and prevent fraudulent activities
Comply with legal obligations and protect our legal rights
3. Legal Basis for Processing (GDPR Compliance) We process your personal information based on:
Contractual necessity: To fulfill our service agreements
Legitimate interests: To operate our business and improve services
Consent: For marketing communications and non-essential cookies
Legal obligations: To comply with applicable laws and regulations
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:
Service Providers:
Trusted third-party vendors who assist with website hosting, email services, payment processing, and analytics
All service providers are bound by strict confidentiality agreements and data protection requirements
Legal Requirements:
When required by law, court order, or government regulation
To protect our rights, property, or safety, or that of our clients or the public
In connection with legal proceedings or investigations
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred (with appropriate safeguards)
5. Data Security
We implement industry-standard security measures to protect your information:
Encryption of data in transit and at rest
Secure servers and restricted access controls
Regular security assessments and updates
Employee training on data protection practices
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary for:
Providing our services and maintaining our business relationship
Complying with legal obligations (typically 7 years for business records)
Resolving disputes and enforcing agreements
After this period, we will securely delete or anonymize your information.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
Access and Portability:
Request a copy of the personal information we hold about you
Receive your data in a portable format
Correction and Updates:
Correct inaccurate or incomplete information
Update your contact preferences
Deletion:
Request deletion of your personal information (subject to legal obligations)
Restriction and Objection:
Restrict or object to certain processing activities
Opt out of marketing communications at any time
Consent Withdrawal:
Withdraw consent for processing based on consent (without affecting prior lawful processing)
To exercise these rights, please contact us at info@goodsky.ai. We will respond within 30 days.
8. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.
10. Cookies and Tracking
We use cookies and similar technologies to:
Ensure website functionality and security
Analyze website performance and user behavior
Personalize your experience
Provide relevant content and advertisements
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. Material changes will be communicated via:
Email notification to registered users
Prominent notice on our website
Updated effective date at the top of this policy
Continued use of our services after changes indicates acceptance of the updated policy.
13. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Goodsky AI
Email: info@goodsky.ai
Subject Line: Privacy Policy Inquiry
We are committed to addressing your privacy concerns promptly and transparently.
Last Updated: 6/13/2025